The Library » E-resources Service Status

Vital Source access error

Fri, 30 Oct 2026 10:37:00 GMT

Vital Source is inaccessible this morning due to an internal server error. We have contacted the relevant teams and they are working on a solution.

Issue with logging in with Library Search

Tue, 06 Oct 2026 10:34:15 GMT

We are aware of an issue currently affecting users when attempting to log in to Library Search. Users may receive the following Microsoft error message:

“Microsoft: You are logged out automatically because Microsoft sign-in was successful but access could not be completed. The browser could not use the sign-in cookie, which is often caused by the organisation’s security policies or browser privacy settings. Please contact your IT administrator for assistance.”

We are actively investigating the issue and are following up with the relevant teams. We hope to have this resolved as soon as possible. We apologise for any inconvenience caused and appreciate your patience while we work to resolve the issue.

Problems access Library E-resources - 20 October 2026 - believe resolved 15.00 please report any continuing issues

Tue, 20 Oct 2026 07:59:00 GMT

We are aware of access issues affecting access to Library e-resources today. We have reported the problem to our suppliers and will update you as soon as possible. This is a global problem so we hope it will be prioritised and fixed quickly. We do apologise for any inconvenience this causes.

Resolved: Cite Them Right: Temporary block

Wed, 14 Oct 2026 13:29:00 GMT

Resolved 15/10/2025

The website Cite Them Right has been temporarily blocked in error by the University's security system.

Our IT department are aware of the issue and have confirmed that the site is safe to access. It should be accessible again soon.

Resolved: Issue with Cambridge e-resources

Fri, 09 Oct 2026 11:25:00 GMT

There is a known issue with Cambridge resources. The technical team at Cambridge are aware of it and the developers are troubleshooting the issue with urgency. We apologise for the disruption.

Please use our Library Search to check whether the resource you need is available online from alternate suppliers.

This error message may include the terms such as 'SS_failure', 'Error 500', 'Error 404' or 'Error 429'.

Access to WARC ending in October

Fri, 11 Sep 2026 09:42:00 GMT

Access to WARC will cease after 4^th October 2026. Please consult the Research and Academic Support Librarians if you would like advice on alternative resources.

Orbis Cross Border Investment cancelled by WBS 2026

Fri, 11 Sep 2026 08:28:00 GMT

Warwick's access to this database resource has expired. WBS, who pay for this resource, are looking into the issue. We will update you as soon as possible

Resolved: ProQuest Ebook Central: Shibboleth error

Mon, 17 Aug 2026 10:42:00 GMT

The following error has been reported for ProQuest Ebook Central:

opensaml::FatalProfileException at (https://sp.eblib.com/Shibboleth.sso/SAML2/POST)

This error is affecting universities across the UK today (17th August), and we are awaiting a resolution from ProQuest.

Thank you for your patience during this time.

(resolved) Access issues with Taylor & Francis

Tue, 12 May 2026 08:14:00 GMT

Resolved 12/05/2026

Access to Taylor & Francis eBooks is currently unavailable via the Library catalogue links. We are working with the publisher and platform provider to resolve this issue.

Error: Bad Gateway - 502 Error

Workaround: Access Taylor & Francis website directly, here: Taylor & Francis. Log in via the institutional login by searching for '91Ӱ��ƽ��' and follow the prompts. You will then be able to search for the book using the Taylor & Francis search bar.

(RESOLVED) Records missing from Library Search

Tue, 10 Mar 2026 12:08:00 GMT

We are aware that some records appear to have been removed from Library Search. As a result, a limited number of links in Reading Lists may no longer connect to the previously linked records. We have notified the supplier of this issue and they are currently investigating.

In the meantime, all original records remain available in the Library Classic Catalogue:

https://webcat.warwick.ac.uk/